SHIPPING & RETURNS · Shipping & Returns
Commissioning & After-Sales
Every Mingdeng devotional artifact is a numbered, limited-edition piece made to order. The following sets out commission lead times, consecration and delivery, shipping, and returns and refunds.
This page last updated: June 2026
Shipping & Delivery
- How long does a commission take?
- Each piece is a numbered, limited-edition work made to order. After a commission is confirmed, hand-finishing, gilding, and eye-dotting take roughly 30–45 days, produced in the sequence of edition numbers.
- How are consecration and delivery dates arranged?
- We can help arrange the temple consecration and delivery on an auspicious date; the exact schedule is confirmed with you personally after the commission.
- What delivery methods are available?
- We offer personal delivery, in-home enshrinement, or collection in person at our studio; outlying islands and remote areas are arranged separately.
- How is shipping calculated?
- Shipping is free within Taiwan's main island. Outlying islands and overseas are quoted separately according to actual logistics.
Returns & Refunds
- Can a commissioned piece be returned?
- Each piece is a numbered, bespoke commission; once production has begun, it is final sale — no returns or refunds can be accepted.
- What if my piece arrives defective or damaged in transit?
- If your piece arrives with a manufacturing defect or transit damage, please contact us within 7 days of receipt with photographs, and we will provide inspection, restoration, remaking, or assistance with a claim.
- Does the 7-day right of return apply?
- Under Taiwan's Regulations Governing Reasonable Exceptions to the Right of Rescission in Distance Sales, bespoke goods are not subject to the 7-day right of return. Refunds of deposits before production begins are governed by the agreement between both parties.